Netsuite OperationalSupport Agency

Cogent2

NetSuite should be the backbone of your business operations, but let’s be real, glitches, bottlenecks, and manual workarounds can drain your time and energy. Cogent2 make NetSuite work smarter for your business. Whether it's fine-tuning workflows or supercharging performance, we’re here to help you unlock its full potential.

Think of us as your operational power-up. We dig deep into your processes to identify inefficiencies, eliminate headaches, and get everything running like clockwork. Automating repetitive tasks? Done. Fixing messy data flows? Absolutely. Squeezing every drop of value out of your NetSuite investment? That’s what we do best.

With Cogent2 on your side, you get a team of NetSuite pros who know how to turn your ERP from "good enough" to "game-changing." Whether you're scaling up, managing change, or just want operations to feel smoother, we’ll help you take control, save time, and grow faster. Let’s make NetSuite work harder, so you don’t have to.

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Lounge logo
Castore logo
Cult logo
Green people logo
Mountain equipment logo
Tatty devine logo

Process Mapping & Optimisation

Workflow Analysis: Dive deep into how things get done, spot the inefficiencies, and fine-tune them to match NetSuite’s strengths.
Automation Design: Say goodbye to repetitive tasks, automate processes to save time and cut down on errors.
Process Standardisation: Create smooth, consistent workflows that keep every team on the same page and humming along.

Configuration & Customisation

Role-Based Access: Set up permissions like a pro, giving everyone the access they need and nothing they don’t.
Custom Dashboards: Build killer dashboards that give teams real-time insights and keep them laser-focused.
Personalised Features: Tailor NetSuite to fit your business like a glove, from inventory tracking to order management.

Data Migration & Management

Data Cleansing: Scrub that data squeaky clean before moving it into NetSuite, only the good stuff makes the cut.
Data Mapping: Plan out how your data flows between systems so everything stays accurate and reliable.
Ongoing Data Management: Keep your data pristine with solid practices that scale as you grow.

Inventory & Supply Chain Support

Inventory Management Setup: Configure tools to keep stock levels just right, no overages, no shortages, no stress.
Supply Chain Integration: Plug NetSuite into your logistics and vendor systems to make supply chains run like clockwork.
Demand Planning: Use smart forecasting to sync your inventory with what your customers actually want.

Order-to-Cash (O2C) Process Support

Order Management: Build a streamlined system that takes orders from placement to delivery without breaking a sweat.
Billing Automation: Speed up invoicing and payments with automated billing that’s accurate every time.
Payment Processing Integration: Connect your payment gateways for smooth, secure transactions that keep cash flowing.

CRM Integration

Customer Data Consolidation: Bring all your customer info together in one place for killer insights and seamless service.
Support Ticket Automation: Link your support systems with NetSuite to resolve issues faster and keep customers happy.
Sales Pipeline Management: Track leads, close deals, and manage opportunities with tools built to grow your sales game.

Training & Change Management

Team Training: Equip your team with the skills to crush it on NetSuite and make it part of their daily workflow.
Adoption Support: Get everyone on board by showing them how NetSuite makes their work easier and faster.
Change Management: Smooth the transition with guidance that keeps disruption to a minimum.

Post Launch Operational Support

Monitoring and Maintenance: Keep your system in peak condition with regular health checks and fine-tuning.
Issue Resolution: Fix glitches fast, so your operations never miss a beat.
System Enhancements: Continuously upgrade and optimise to keep your business running like a well-oiled machine.

Get Started

We would love to hear about your brand and projects