BrightpearlAgency Consultants












Brightpearl Agency
Brightpearl is a leading retail and wholesale operations platform, enabling businesses to streamline workflows, automate processes, and scale effectively. We specialise in providing comprehensive Brightpearl services to help businesses maximise system performance, optimise operations, and drive sustainable growth.
Tech Audit
Our Brightpearl tech audit assesses system performance, workflows, and configurations to identify inefficiencies. We conduct a detailed review of your current setup, analysing data flow, process automation, and reporting accuracy. By evaluating system health and bottlenecks, we provide recommendations to enhance your Brightpearl configuration, ensuring optimal efficiency and long-term scalability.
Project Rescue
Struggling with a Brightpearl implementation? We diagnose project challenges, realign strategies, and implement corrective measures to ensure your project is completed successfully. Our team specialises in salvaging incomplete or misaligned implementations by addressing critical pain points, refining workflows, and ensuring that your Brightpearl system is fully functional and aligned with your business objectives.
Strategy Development
We work closely with your team to develop a Brightpearl strategy that aligns with business goals, improves operational efficiency, and drives revenue growth. Through in-depth discovery sessions, we assess your current processes, pinpoint inefficiencies, and create a roadmap for optimal system utilisation, ensuring that your technology investment supports your long-term objectives.
Solution Design
Our experts design a tailored Brightpearl solution that integrates seamlessly with your existing tech stack. We take a holistic approach, evaluating key business processes, automation opportunities, and reporting requirements to create a scalable and efficient system design that supports current and future operational needs.
Implementation & Deployment
We manage the end-to-end Brightpearl implementation process, configuring modules, automating workflows, and ensuring a smooth go-live with minimal disruption to operations. Our structured deployment approach includes rigorous testing, phased rollouts, and hands-on user training to maximise system adoption and operational efficiency.
Data Migration
We handle complex data migrations, ensuring accurate transfer of customer, product, and transaction data from legacy systems to Brightpearl. Our structured approach includes data cleansing, transformation, validation, and testing to minimise errors, maintain data integrity, and provide a seamless transition to your new system.
Integration Services
Our team integrates Brightpearl with eCommerce platforms, ERP, CRM, marketplaces, and third-party applications, ensuring seamless data flow and synchronisation. We design robust API connections and middleware solutions that enable automated data exchanges, eliminating manual work and improving operational visibility.
Custom Development
Need custom features? Our developers extend Brightpearl’s functionality with custom scripts, API enhancements, and bespoke automation solutions tailored to your business processes. Whether it’s unique reporting needs, workflow automation, or custom modules, we ensure that your Brightpearl system is fully aligned with your business objectives.
Global Expansion Support
Planning to scale internationally? We configure Brightpearl for multi-currency, multi-location, and compliance needs, ensuring smooth operations across global markets. Our expansion strategies include localisation, tax and regulatory compliance, supply chain optimisation, and international reporting frameworks.
Optimisation & Performance Enhancements
We continuously monitor system performance, optimise workflows, and implement automation to enhance Brightpearl efficiency and business productivity. Our approach involves ongoing performance tuning, identifying process inefficiencies, and leveraging system capabilities to maximise output while minimising costs.
Ongoing Support & Maintenance
Our dedicated Brightpearl support team provides troubleshooting, issue resolution, and system updates to keep your platform running smoothly and efficiently. We offer proactive monitoring, performance audits, and continuous support to ensure system stability and uninterrupted business operations.
User Training & Change Management
We provide role-based training, user adoption programs, and best practice guides to ensure employees can confidently navigate and utilise Brightpearl’s full capabilities. Our structured training approach includes hands-on sessions, interactive workshops, and ongoing learning resources tailored to different user levels within your organisation.

Brightpearl Services
We have extensive experience in Brightpearl strategy, implementation, and optimisation. Our approach ensures:
- Alignment with Business Goals: Customised solutions that support growth and operational needs.
- Seamless Integrations & Data Accuracy: Reliable connectivity between Brightpearl and external applications.
- Continuous Performance Improvements: Ongoing optimisation to enhance productivity and efficiency.
- Expert Support & Training: Ensuring long-term success through knowledge transfer and proactive assistance.
Optimising Brightpearl requires the right expertise, planning, and execution. Partner with Cogent2 to unlock the full potential of Brightpearl and drive business success.
Get Started
We would love to hear about your brand and projects