Netsuite For Retail Agency & Consultants

Cogent2

Retail moves fast, your systems need to move faster. At Cogent2, we go deep into the unique demands of the retail world, optimising NetSuite to handle everything from inventory and order management to customer experience and multi-channel sales.

Our mission is to be extremely helpful, tailoring NetSuite solutions that keep your operations running like clockwork. Whether you’re managing complex supply chains, integrating eCommerce platforms, or scaling your tech stack, we deliver the expertise to help you thrive in an ever-changing market.

With Cogent2’s NetSuite for Retail solutions, you’ll have the tools, insights, and support to stay ahead of trends, delight customers, and grow with confidence.

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Lounge logo
Castore logo
Cult logo
Green people logo
Mountain equipment logo
Tatty devine logo

Retail-Specific NetSuite Implementation

We configure and implement NetSuite to meet the demands of retail operations, ensuring seamless integration with your existing eCommerce platforms, point-of-sale (POS) systems, and supply chain tools.

Omnichannel Retail Solutions

Cogent2 designs solutions that connect online and in-store operations, enabling unified inventory management, real-time sales tracking, and a consistent customer experience across all channels.

Inventory & Supply Chain Optimisation

We optimize inventory management within NetSuite to ensure accurate stock levels, reduce waste, and improve demand forecasting. Our supply chain solutions streamline procurement, logistics, and fulfillment processes.

Integrated eCommerce Platforms

With expertise in Shopify, BigCommerce, and other leading platforms, we integrate your eCommerce site with NetSuite for real-time order tracking, inventory updates, and customer data synchronisation.

Customer Relationship Management (CRM)

Cogent2 configures NetSuite’s CRM tools to help you understand customer behaviour, segment your audience, and create targeted marketing campaigns that drive engagement and sales.

POS Integration & Management

We integrate your POS system with NetSuite, ensuring accurate sales data, streamlined transactions, and real-time updates to inventory and customer records.

Data-Driven Insights & Reporting

Our team develops custom KPIs and dashboards tailored to retail metrics, such as sales performance, customer lifetime value, and inventory turnover. These insights empower you to make informed decisions and optimise operations.

Promotions & Discount Management

Cogent2 configures NetSuite to manage complex promotions, discounts, and loyalty programs. This ensures accurate pricing, improved customer retention, and seamless execution of marketing strategies.

Scalability for Growth

We future-proof your NetSuite implementation to accommodate retail growth, including expanding product lines, opening new locations, and managing increased transaction volumes.

Compliance & Security

Returns & Refund Management

We design workflows within NetSuite to streamline the returns and refunds process, providing customers with a hassle-free experience while maintaining operational efficiency.

Training & User Adoption

Cogent2 provides comprehensive training for your retail team, ensuring they can use NetSuite effectively to manage inventory, sales, and customer interactions.

Ongoing Support & Optimisation

Our commitment doesn’t end at implementation. We offer ongoing support to monitor performance, refine workflows, and implement enhancements to keep your NetSuite system aligned with evolving retail demands.

Cogent2 combine our deep understanding of retail with NetSuite’s powerful capabilities to deliver tailored solutions that meet the unique challenges of the industry. Whether you’re a single-store operation or a global retail brand, our expertise ensures your business is equipped to thrive in a competitive market.

Get Started

We would love to hear about your brand and projects