Microsoft Dynamics D365 Agency & Consultants

Run Smooth

We build robust, scalable, and high-performance Microsoft Dynamics 365 tech stacks. As an ecosystem consultancy, we empower businesses to maximize the potential of Dynamics 365 through shaping your whole tech stack.

We understand that many customers just need sound advice, or a capable tech professional on interim / fractional / part-time basis. Whether you need help with a project or an embedded expert, Cogent2 is here to help you achieve your business goals.

Discovery

Our discovery process is the foundation for successful D365 work whether that be implementation or a customisation / new feature. Our team works closely with stakeholders to understand your business goals, challenges, and technical environment. We define a clear roadmap for aligning Dynamics 365 with your needs set within your full tech stack. We are very thorough and experienced operators as well as super easy to get along with, which is so important for ongoing collaboration.

Solution Design & Architecture

Our Microsoft Dynamics D365 Solution Design services centre on the premise that all of your systems need to work in harmony. Cogent2 crafts scalable workflows, optimises performance, and supports cross-platform data flow.

With your tech stack working perfectly in concert, we enable smart decision-making and operational efficiency. Cogent2 delivers future-ready solution designs that empower businesses to drive growth and maintain a competitive edge.

Implementation

Our experts handle configuration, data migration, and integration with third-party tools, creating a cohesive tech engine for your business. A well configured and performant core to your business is essential for long term growth. With experienced execution, we deliver highly automated processes, central view of data and a platform capable of scaling with you.

We understand that a key ingredient to the success of a project is the people. We provide training, guidance and documentation throughout any project to make sure the team who will be using the technology come on the journey with us.

Customisation & Development

To customise and extend an ERP like D365, you have to be an expert and have a depth of knowledge in ERP and tech ecosystems. It is our bread and butter, our experts develop custom workflows, scripts, and automations that will make your systems sing. By considering the all of your applications Cogent2 unlocks platform potential, and ensures Dynamics 365 works harmoniously with your entire technology environment.

Support

Support and service are central to our companies values. We work to be extremely useful and helpful to our clients, and as such they tend to engage us for ongoing support retainers. Lets face it, most retailers aren't born being able to hunt down process and data issues across an ERP ecosystem.

We provision customers with visibility tools so they can see issues with dataflow / features / performance, and we leverage the same tools to offer proactive support. Its so much better for business when a team knows there are problems when they arise rather than having them reported by the end user.

When major issues happen across your stack and lets face it they will occasionally, we provide the muscle to help you to get to swift resolution.

Project Rescue

We see it all the time, retailer buys an ERP and underestimates the work required, or a service partner isn't delivering on time / to spec. If you have a D365 project in distress we can help.

We have an experienced blend of problem solvers who can help you resolving issues with the design (architecture), engineering, programme / project management and integration. Maybe you need help guiding the teams already working / an extra pair of hands.

Let us know your situation and we will do our best to help / advise.

Performance Optimisation

Need a tune up? Over time and as you grow processes and features can start to underperform or start to show the pressure. We spot and resolve inefficiencies as well as build new, to support your business performance overall.

Our experts assess workflows, configurations, and integrations across platforms, ensuring Dynamics 365 complements your broader technology environment. Reporting, automation and visibility across your stack is key to running at peak performance.

Integration

We have more integration experience in our team than you might expect, with our directors having very strong experience building integration (IpaaS) software and delivering integrations with it.

Knowing how lots of ERP, ecommerce and warehouse softwares play well together is our secret sauce.

Get Started

We would love to hear about your brand and projects

Contact